The Advanced Features window opens. To see if your product is still under warranty, go to the warranty check website http: Load unused, plain white letter or A4-sized paper with a brightness level of at least 85 into the tray. Make sure to clean it thoroughly. Only service the product if you have already tried all of the previous solutions and the product will not print a self-test page on plain white paper.

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Any warranty support needed would be completed by the reseller that sold the product. However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different Self test report patterns.

For the purposes of these troubleshooting steps, use only 10 to 25 sheets of plain white, unused paper.

HP Photosmart C4200 All-in-One Printer series

Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper. Please try again shortly. The color of one of the left cartridge bars is very different from the color on the cartridge label – the cartridge is not functioning properly. How does HP install software and gather data?

Self test report layout.

HP Photosmart C All-in-One Printer series User Guides | HP® Customer Support

Adjust the amount of ink that prints on a page. Thank you for your patience. If this roller is not clean, the issue will likely continue.


Review the Cause and Prevention sections at the end of this photsmarg to check other possibilities. Open the Printer Toolbox. The printer scans the alignment page, and the alignment process continues. Depending on the software program, the button might be PropertiesOptionsPrinter SetupPrinteror Preferences.

Remove the cartridge from the slot on the left to replace the tri-color cartridge. For darker images more inkdrag the slider to the right.

Click the Properties button, and then click the Services tab. If the alignment page prints phktsmart and the ‘Alignment failed’ error message still displaysthe sensor in the printer might be faulty.

HP Photosmart C4200 All-in-One Printer series User Guides

Follow these steps to try the alignment again. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.

Video of replacing cartridges The following video demonstrates the steps explained on this page. Europe, Middle East, Africa. Make sure that this option matches the paper loaded in the product.


Load at least 10 sheets of paper into the tray, but do not overload the tray. Replace the cartridges If you have completed all the previous solutions and the alignment page still looks streaked or faded, or is still missing colors, replace one or both of the cartridges, as indicated by the alignment page. One photskart more of the values entered is not permitted.

How does HP install software and gather data? Please return to the product information page and verify the numbers provided or try again phktsmart.

HP Photosmart C All-in-One Printer series Product Information | HP® Customer Support

Right-click the Start button in the lower left corner of the screen, click Searchand then type HP. Insert the stack of paper into the input tray with the short edge forward and the print side down. If the cartridges are not depleted, skip to the next solution to clean the cartridges. Any of photxmart following issues can cause the issue:.

Video of resolving a paper pick issue. You could push the paper too far forward, causing the product to eject blank pages.